Data Protection

Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

Last Updated: January 20, 2025
GDPR Compliant
Privacy at a Glance
Bank-Grade Security
256-bit SSL encryption protects all your data
Your Control
Access, update, or delete your data anytime
No Data Selling
We never sell your personal information
Table of Contents
1. Information We Collect

We collect information to provide you with secure investment services and comply with regulatory requirements.

Personal Information
• Full name and date of birth
• Email address and phone number
• Residential address
• Government-issued ID documents
• Bank account information
• Employment information
Technical Information
• Device information and IP address
• App usage and interaction data
• Location data (with permission)
• Browser type and version
• Operating system details
• Network connection information
Financial Information
• Investment history and preferences
• Transaction records
• Payment method details
• Risk assessment responses
• Account balance and returns
• Withdrawal requests
2. How We Use Your Information

We use your information for legitimate business purposes and regulatory compliance:

Account Management
Create and maintain your investment account
KYC Verification
Verify your identity and comply with regulations
Investment Processing
Process investments and calculate returns
Customer Support
Provide assistance and resolve issues
Security Monitoring
Detect and prevent fraudulent activities
Communication
Send important updates and notifications
Platform Improvement
Enhance user experience and features
Legal Compliance
Meet regulatory and legal requirements
3. Information Sharing
Our Commitment
We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only in these limited circumstances:

Service Providers
Trusted partners who help us operate our platform (payment processors, KYC providers)
Legal Requirements
When required by law, court order, or regulatory authorities
Business Transfers
In case of merger, acquisition, or sale of business assets
Your Consent
When you explicitly authorize us to share specific information
4. Data Security

We implement industry-leading security measures to protect your information:

Technical Safeguards
• 256-bit SSL/TLS encryption
• Multi-factor authentication
• Regular security audits
• Secure data centers
• Encrypted data storage
Operational Security
• Employee background checks
• Access control systems
• Security training programs
• Incident response procedures
• Regular backup systems
Security Notice
While we implement strong security measures, no system is 100% secure. Please keep your login credentials confidential.
5. Your Privacy Rights

You have the following rights regarding your personal information:

Access
Request a copy of your personal data
Correction
Update or correct inaccurate information
Portability
Export your data in a readable format
Deletion
Request deletion of your personal data
Restriction
Limit how we process your information
Opt-out
Unsubscribe from marketing communications
Exercise Your Rights
Contact our privacy team to exercise any of these rights. We'll respond within 30 days.
6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Types of Cookies We Use
• Essential cookies (required for functionality)
• Performance cookies (analytics and optimization)
• Functional cookies (remember preferences)
• Security cookies (fraud prevention)

You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

7. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations:

Active Accounts
Data retained while your account is active and for legitimate business purposes
Closed Accounts
Financial records retained for 7 years as required by law
Marketing Data
Deleted immediately upon unsubscribe request
8. Contact Our Privacy Team

For privacy-related questions or to exercise your rights, contact us:

Privacy Officer
Email: privacy@hapmasent.com
Phone: +234 (0) 123 456 7890
Response Time: Within 30 days
Mailing Address
Hapmasent Investment Enterprise
Privacy Department
Lagos, Nigeria

Questions About Your Privacy?

Our privacy team is committed to protecting your data and answering your questions.